General Information These terms and conditions govern the use of accommodation services and facilities provided by Splendid Accommodation. By making a reservation, the guest confirms agreement to the terms and conditions specified in this document.
Reservation and Confirmation 2.1 All reservations made through our website are considered confirmed only upon receiving a confirmation email from the accommodation. 2.2 The guest is responsible for providing accurate and complete information at the time of booking.
Cancellation and Modification Policy 3.1 Reservations must be canceled at least 48 hours prior to the arrival date to avoid cancellation fees. 3.2 Reservation modifications are subject to availability and may incur additional costs.
Payments and Liability Policy 4.1 All payments for reservations can be made online, ensuring the confidentiality and security of financial data. 4.2 In case of a cancellation initiated by the accommodation, the guest will be notified, and a full refund of the paid amount will be processed. 4.3 Splendid Accommodation does not assume responsibility for payment errors caused by inaccurate information provided by the guest.
Guest Rights and Responsibilities 5.1 The guest is required to adhere to the accommodation’s internal rules and maintain peace and cleanliness in common areas. 5.2 Any issues or complaints related to the stay must be communicated to accommodation management during the stay.
Data Protection Policy 6.1 Personal data collected during the reservation process is used exclusively for booking management and to ensure a high-quality accommodation experience. 6.2 Splendid Accommodation complies with applicable data protection laws and ensures the confidentiality of all personal information provided by guests.
Accommodation Rights and Responsibilities 7.1 Splendid Accommodation reserves the right to refuse accommodation to any guest who does not adhere to its internal rules. 7.2 The accommodation reserves the right to modify the terms and conditions for its services in accordance with legal and internal regulation changes.
